FREQUENTLY ASKED QUESTIONS
IN WHAT FORMATS CAN I GET THE PRINTS?
We offer our prints in high-quality digital formats: .PNG at 300 dpi and .AI. Continuous prints are available in samples ready for you to apply to any surface of your choice.
HOW IS PAYMENT PROCESSED?
We accept secure payments through a variety of payment options, including credit and debit cards, Mercado Pago, and PayPal.
CAN I RETURN OR EXCHANGE A PRINT?
Unfortunately, due to the digital nature of our prints, we are unable to accept returns or exchanges. We encourage you to carefully review the images and descriptions before purchasing.
CAN I CUSTOMIZE AN EXISTING PRINT OR REQUEST A CUSTOM DESIGN?
Currently, we only offer the prints available in our catalog. However, we are offering options for customized services.
WHAT SHOULD I DO IF I HAVE PROBLEMS DOWNLOADING?
If you encounter any issues with the download, please contact our support team via chat or email (aya.fernandez.araoz@gmail.com), and we'll be happy to help.
HOW CAN I JOIN AYA ESTAMPAS AS A DESIGNER?
If you're a designer interested in collaborating with us, please check out the "Join Us" section on our homepage for more details and to complete the application form.